Manually Follow-up Messages

For Shopify and EasyStore users, you can now retrieve your Shopify/EasyStore data within NovoChat, and manually send messages to customers from our Customer Data table.

What does this do for you?

If you are under Starter or Solo plan, you won't have access to our WhatsApp automations, which lets you automate message-sending.

But with this, you now have the flexibility to qualify which customer needs a follow-up and manually send a follow-up message to them.

How to access?

Go to Automations > Manual, and you will see the list of your orders that we synced from your store.