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Under consideration 🤔
1
Agent Statistics/KPIs (for support)
#New Feature 🆕
0
Collect WhatsApp subscribers on Shopify checkout page
1
Pop-up lead forms to collect and grow WhatsApp subscribers
#New Feature 🆕
2
Reply Messages from Webhook Server
#New Feature 🆕
#Improvement 💪
#Integrations 🔗
4
Instagram DM integration
#Integrations 🔗
1
Add Novocall Widget into Novochat (merger)
#Improvement 💪
#Integrations 🔗
1
Facebook Comments
#Improvement 💪
#Integrations 🔗
1
Dashboard for KPIs
2
Broadcast WhatsApp messages with Google sheets
#New Feature 🆕
1
Chatbot
#New Feature 🆕
Planned 🎯
3
Workflow
#New Feature 🆕
2
Drip Campaigns: Send a time-based sequence of broadcast messages
1
ROI statistics for broadcast campaigns
#New Feature 🆕
2
Improved Contact Segmentation
#Improvement 💪
4
Differentiate between '✓', '✓✓', and 'read'
#New Feature 🆕
#Improvement 💪
In Development 🛠
1
Bulk Add tags
#Improvement 💪
2
Delete Multiple Contacts
#New Feature 🆕
#Improvement 💪
1
Browser notification
#Improvement 💪
Shipped 🚀
1
New flow for uploading contacts via CSV
#Improvement 💪
#Deal Breaker 💔
2
Track revenue gained from messages for Shopify
#Improvement 💪
1
Automations: Send abandoned cart recovery messages
#New Feature 🆕
#Deal Breaker 💔
3
WhatsApp or Messenger or LINE Chat Button
#Improvement 💪
1
Shopify integration
#Integrations 🔗
#Deal Breaker 💔
1
Default WhatsApp number for broadcast
#New Feature 🆕
1
Pre-built message templates for broadcast
#New Feature 🆕
#Improvement 💪
1
Display campaign metrics for Broadcasted Messages
#New Feature 🆕
#Improvement 💪
1
Filter broadcast campaigns
#Improvement 💪
1
Search broadcast campaigns
#Improvement 💪