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Roadmap

Under consideration 🤔(11)

  • 1

    Agent Statistics/KPIs (for support)

    #New Feature 🆕
  • 0

    Collect WhatsApp subscribers on Shopify checkout page

  • 1

    Pop-up lead forms to collect and grow WhatsApp subscribers

    #New Feature 🆕
  • 2

    Reply Messages from Webhook Server

    #Improvement 💪#New Feature 🆕#Integrations 🔗
  • 4

    Instagram DM integration

    #Integrations 🔗
  • 1

    Add Novocall Widget into Novochat (merger)

    #Improvement 💪#Integrations 🔗
  • 1

    Facebook Comments

    #Improvement 💪#Integrations 🔗
  • 1

    Dashboard for KPIs

  • 2

    Broadcast WhatsApp messages with Google sheets

    #New Feature 🆕
  • 1

    Chatbot

    #New Feature 🆕

Planned 🎯(5)

  • 3

    Workflow

    #New Feature 🆕
  • 2

    Drip Campaigns: Send a time-based sequence of broadcast messages

  • 1

    ROI statistics for broadcast campaigns

    #New Feature 🆕
  • 2

    Improved Contact Segmentation

    #Improvement 💪
  • 4

    Differentiate between '✓', '✓✓', and 'read'

    #New Feature 🆕#Improvement 💪

In Development 🛠(0)

    Shipped 🚀(24)

    • 2

      Search and go to message

      #Improvement 💪
    • 1

      Export Contacts

    • 1

      Bulk Add tags

      #Improvement 💪
    • 1

      New flow for uploading contacts via CSV

      #Improvement 💪#Deal Breaker 💔
    • 2

      Delete Multiple Contacts

      #New Feature 🆕#Improvement 💪
    • 2

      Track revenue gained from messages for Shopify

      #Improvement 💪
    • 1

      Automations: Send abandoned cart recovery messages

      #New Feature 🆕#Deal Breaker 💔
    • 1

      Browser notification

      #Improvement 💪
    • 3

      WhatsApp or Messenger or LINE Chat Button

      #Improvement 💪
    • 1

      Shopify integration

      #Integrations 🔗#Deal Breaker 💔
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